Frequently Asked Questions
Everything you need to know about your Lawson Workhorse Group order.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on heavy-duty equipment?
Yes, all our professional-grade equipment comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for unused products?
We accept returns on unused and unopened items within 30 days of delivery. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Can I track my shipment in real-time?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you offer bulk discounts for commercial accounts?
Yes, Lawson Workhorse Group provides tiered pricing for high-volume orders and commercial partnerships. Please reach out to our sales department for a custom quote.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.