Returns & Exchanges

At Lawson Workhorse Group, we stand behind the durability of our gear and offer a 30-day return window for items in original, unused condition. We are committed to ensuring you have the right tools for the job through a seamless exchange and refund process.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the RMA number is clearly marked on the outside of the box.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label or use your preferred carrier to send the package to our designated returns processing center.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.